Making Alterations To Your Home
We recognise that you may wish to make alterations to your home, so it's important that you understand what type of improvements may require our permission or an inspection.
Read the full Tenant-Led Alterations policy or our summarised version.
Requests likely to be approved
You must request permission from us for all of the below
Installing CCTV
- The CCTV being installed must not capture images outside of the property's border
Installing fitted wardrobes
- Please let us know the location where the fitted wardrobe is being installed
Installing wood/laminate flooring
- Please let us know the location where the wood/laminate flooring is being installed
Removing satellite dishes and aerials
- Please let us know if your property is a new build
Installing catflaps
- The catflap must be installed by a competent works person and done so following manufacturing instructions, making sure the door is sealed
Installing outside taps
- You must ensure that the tap can be isolated
Installing Decking
- The decking being installed must not exceed 30cm in height or cover more than 50% of the garden area
Install shed
- You must following planning restrictions for shed sizes. Please let us know if your property is a new build as you may need planning permission
Install paving
- Please let us know the location where the paving is being installed or renewed
Install tile/cladding
- Please let us know the location where the paving is being installed or renewed
Requests likely to be approved (subject to inspection)
You must request permission from us for all of the below
Install fencing
- Please let us know the location where the fencing is being installed or renewed. There may be restrictions if your property is a new build due to planning conditions
Install new kitchen
- Provide us with a design plan (if possible)
Install new bathroom
- Provide us with a design plan (if possible)
Install new windows, doors or patio doors
- The works person carrying out the install must be a FENSA approved installer
New extension or conservatory
- Provide us with a design plan (if possible)
Removing building or garden structures
- Please provide us with further information about the building or garden structure
Install external decoration
- Please provide us with further information about the external decoration
Install solar PV panels
- The works person carrying out the install must be a MCS certified installer
Install air or ground source heat pump
- The works person carrying out the install must be a TrustMark certified installer
Electrical works (sockets, switches etc)
- Please provide us with further information about the electrical works
Requests likely to be refused
- Install wood/multi fuel stoves
- Install gas fires
- Install gas boilers
- Painting external doors
- Painting kitchen doors, units or tiles
- Boarding out loft spaces
- Painting bathroom tiles
If you want to discuss any of the above alterations and the reasons why we reject these requests, please contact us.
Unable to find your request?
If you're unable to find what you're looking for and you would like to request an alteration to your home, please contact us.