Equality, Diversity and Inclusion

As a landlord and an employer, we provide services and offer employment opportunities equally to everyone. 

We are committed to treating customers fairly regardless of race, ethnic origin or nationality, religion or belief, disability (whether mental or physical), age, sex, marital or family status, sexual orientation, or transgender status, and we recognise the benefits of employing a diverse workforce.

We carry out Equality Impact Assessments to assess the impact our services, procedures, projects, policies, functions and decisions might have on different groups of people.

If required a full translation service can be provided upon request.

Any feedback or complaint relating to discrimination or unfair treatment during service delivery will be handled in accordance with our Procedure for Handling Customer Complaints and Feedback.

If you would like more information about our approach to Equality, Diversity and Inclusion, or would like to tell us about your experiences, please contact us.