Supporting Sustainable Places
We aim to support beautiful, sustainable and thriving places that meet your aspirations and nurture a sense of pride and belonging.
Here’s how we are doing…
Performance
Tenant Satisfaction Measures
Satisfaction that the landlord keeps communal areas clean and well-maintained (TP10)
Satisfaction that the landlord makes a positive contribution to neighbourhoods (TP11)
Satisfaction with the landlord’s approach to handling anti-social behaviour (TP12)
Anti-social behaviour cases received per 1,000 units (NM01)
Hate crimes received per 1,000 units (NM01)
Key stats
The year in review
Working with the communities in Jubilee Fields, Shildon and Western, Newton Aycliffe we supported 85 tenants into employment, worked with partners and the community to help reduce reported anti-social behaviour by 46%, delivered 114 new parking spaces and improved the estate environment through planting new trees. We also worked with 117 tenants to help them access additional financial support of £167,000.
Have you read our summarised policies?
We have summarised our customer policies to make them accessible and easy to read.