Our success will be measured by tenancy sustainment figures, customer satisfaction and the reasons they give for terminating tenancies. Sustainable Tenure will be measured through the following level one performance measures.
|Performance Measure Level 1|
|Turnover of tenancies as a percentage of overall stock|
|Avoidable turnover as a percentage of overall tenancy turnover|
|Average re-let time (calendar days) standard properties (exc. Major works)|
|Percentage of rent lost due to dwellings becoming vacant|